Diploma in Retail and Sales Management
Diploma Programme - On Campus
Overview
Master the fast-paced world of retail and sales. This programme focuses on retail operations, sales techniques, and customer experience management.
Modules
Retail Operations
Store management, merchandising, and layout.
Sales Management
Leading sales teams and setting targets.
Consumer Behaviour in Retail
Understanding shopper psychology.
E-Commerce and Omnichannel
Integrating online and offline sales channels.
Customer Relationship Management
Building loyalty and lifetime value.
Visual Merchandising
Display strategies to maximize sales.
Entry Requirements
- High School Diploma with good grades
- English proficiency: IELTS 6.0 or equivalent
- Relevant work experience is an advantage but not mandatory
Career Pathways
Graduates can pursue roles in management, consultancy, marketing, finance, and more.