Diploma in IT Support and Systems Administration
Diploma Programme - Online
Overview
The backbone of IT. Learn to support users and manage IT infrastructure. This practical course covers hardware, OS troubleshooting, and helpdesk operations.
Modules
Computer Hardware
Components and assembly.
OS Troubleshooting
Windows, macOS, and Linux.
Helpdesk Operations
ITIL framework and ticketing systems.
Active Directory
User and group management.
Network Troubleshooting
Diagnosing connectivity issues.
Virtualization
VMware and Hyper-V.
Entry Requirements
- High School Diploma with good grades in Math/Science
- English proficiency: IELTS 6.0 or equivalent
- Basic computer literacy
Career Pathways
Graduates can pursue roles in software development, data analysis, cyber security, and more.